My phone or tablet has arrived, but it’s missing some/all accessories.

If you receive your phone or tablet and it’s missing some/all accessories, please contact our Customer Services team on 02034177989 and we will issue you with replacement(s). All phones and tablets will be sold with the following unless selected addition accessories such as those suggested at checkout: FREE Lighting to USB cable FREE Case Sim Pin…

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Can you take orders over the phone?

Yes of course – Please call 02034177989 Monday- Friday 9.00 – 5.00 & Saturday 9.00-2.00 Or alternatively, email sales@imperialphones.com they will assist you with your request just as effectively as those agents on the phone.

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How do I cancel my order?

If you’ve received a sale confirmation email but you wish to cancel your order, you can do this by contacting our Customer Services team on 02034177989 or alternatively by emailing sales@imperialphones.co.uk. They will be able to assist you with a cancellation. If this is out of working hours, please call at the first available opportunity.…

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