On the sale of devices how long will the battery be covered for under Imperial’s warranty?
Excluding ‘new’ condition option, all other condition options the battery is covered for 3 months.
Read MoreIf I take my phone to a third party after purchasing or having been repaired by Imperial Phones will this void my warranty?
Unfortunately, this will void your warranty with us.
Read MoreHow long is warranty on accessories?
6 Months – Covering all electronic accessories such as Lighting to USB Cables and headphones if they develop a fault we are happy to exchange or a full refund. Unfortunately accessories such as tempered glass and cases (none electronic) which cannot develop faults and once used we will not accept returns of this kind of…
Read MoreWhat does the warranty cover?
The warranty covers any manufactures faults and defects; however accidental damage is not covered under our warranty such as dropping the device and cracking the LCD screen. Warranty will take effect from the dispatch date of the product. However, this does not mean we cannot repair your device for a small Fee – please check…
Read MoreIs there warranty on mobile devices sold by Imperial Phones?
Yes – We are extremely confident in our strict quality control which should ensure you may never need to return your device to us. However, in the unlikely event of your device developing a fault, we offer a full FREE 12 months warranty with every device sold via the website.
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