'AUGUST10' In Checkout For £10 Off

Will I need to pay for postage if I wish to return the device?

If you need to return your gadget due to a problem or fault within 30 days of purchase, Imperial Phones will cover the cost of the postage from the address to which the phone was delivered to. Please fill in our online returns form and follow the instructions.

If you change your mind or are unhappy with your purchase, Imperial Phones will not cover the cost of the postage. Please fill in our online returns form and follow the instructions. Once your item is received and the gadget is assessed, we will process your return request.

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