If you receive your phone or tablet and it’s missing some/all accessories, please contact our Customer Services team on 02034177989 and we will issue you with replacement(s).

All phones and tablets will be sold with the following unless selected addition accessories such as those suggested at checkout:

• FREE Lighting to USB cable
• FREE Case
• Sim Pin Tool
• FREE Sim Pin Tool
• FREE Sim Card of Your Choice

Yes, we accept all European and international orders – Please see delivery information for specific countries as these may vary. 

Yes of course – Please call 02034177989 Monday- Friday 9.00 – 5.00 & Saturday 9.00-2.00

Or alternatively, email sales@imperialphones.com they will assist you with your request just as effectively as those agents on the phone.

If you’ve received a sale confirmation email but you wish to cancel your order, you can do this by contacting our Customer Services team on 02034177989 or alternatively by emailing sales@imperialphones.co.uk. They will be able to assist you with a cancellation.

If this is out of working hours, please call at the first available opportunity. Our opening times are as follows:
Mon – Friday 9:00am – 5:00pm & Saturday 9.00-2.00

No, you can purchase as many items of stock as you like. This is subject to stock availability on our website.